Refund & Cancellation Policy
Effective Date: 28 August 2026
This Refund & Cancellation Policy applies to digital products purchased from Affibyte through our website.
Affibyte primarily sells downloadable digital products, including ebooks, guides, checklists, worksheets, spreadsheet templates, and related digital resources.
Because these products are generally delivered or made accessible immediately after successful payment, different refund rules apply compared with physical products.
1. Digital Product Purchases
Once a digital product has been successfully delivered, downloaded, accessed, or made available to you, the purchase is generally considered final.
We do not normally provide refunds for reasons such as:
- Change of mind after purchase
- Purchasing the wrong product by mistake
- Failure to read the product description before purchasing
- Deciding that you no longer need the product
- Lack of time to use the product
- Failure to achieve a particular financial, business, marketing, or affiliate income result
- Software or device compatibility issues that were reasonably disclosed or could reasonably have been checked before purchase
Nothing in this Policy limits any refund, replacement, or other consumer right that cannot legally be excluded under applicable law.
2. When a Refund May Be Considered
We may consider a refund where:
- You were charged more than once for the same purchase due to a duplicate transaction
- Payment was successfully completed but the purchased digital product was not delivered or made accessible
- The file provided is materially corrupted or unusable and we are unable to provide a working replacement
- You received a materially different product from the one described on the purchase page
- A refund is required under applicable law
Before issuing a refund for a delivery or technical problem, we may first attempt to provide the correct file, replacement download, or alternative access method.
3. Download or Access Problems
If you successfully complete payment but cannot access your purchased product, contact us at:
Email: support@affibyte.com
Please include:
- Your name
- The email address used during purchase
- The product purchased
- Payment or transaction reference, if available
- A brief description of the problem
We will make reasonable efforts to resolve legitimate access or delivery problems.
4. Refund Requests
Where you believe you qualify for a refund under this Policy, please contact us at:
Email: support@affibyte.com
Refund requests should be submitted within 7 days of the purchase date, unless a longer period is required by applicable law.
Submitting a request does not automatically guarantee that a refund will be approved.
Each request may be reviewed based on the transaction details, product delivery status, access records where available, and the circumstances described by the customer.
5. Duplicate Payments
If you are accidentally charged more than once for the same order, contact us with the relevant payment details.
Once we verify that a duplicate payment occurred, the additional qualifying charge may be refunded to the original payment method.
6. Cancellations
Affibyte primarily sells one-time digital products rather than physical goods.
Because digital products may be delivered immediately after successful payment, an order generally cannot be cancelled once the product has been delivered, downloaded, accessed, or made available.
If you contact us before digital access has been provided, we may review a cancellation request where technically and operationally possible.
7. Refund Processing
If a refund is approved, it will generally be initiated to the original payment method used for the transaction.
Payments may be processed through third-party providers such as Razorpay, and actual refund credit times may depend on the payment provider, bank, card issuer, UPI provider, or other financial institution.
After a refund has been initiated, it may take approximately 5–10 business days to appear in your account, although actual processing times can vary.
Affibyte does not control delays caused by banks or payment service providers after a refund has been successfully initiated.
8. Failed or Pending Payments
If a payment fails but an amount appears to have been deducted from your account, the transaction may be reversed automatically by your bank or payment provider.
If you do not receive the product and the payment is not automatically reversed within the timeframe indicated by your bank or payment provider, please contact us and provide the relevant transaction information.
9. Chargebacks and Payment Disputes
If you experience a genuine problem with your purchase, we encourage you to contact us before initiating a chargeback or payment dispute.
We will make reasonable efforts to investigate and resolve legitimate issues.
Fraudulent, abusive, or intentionally misleading chargebacks may be disputed using available transaction, delivery, download, access, and communication records.
10. Product Results
Affibyte products are educational and informational resources.
Purchasing or using an Affibyte product does not guarantee:
- Increased affiliate commissions
- Increased income or profits
- Improved conversion rates
- Increased website traffic
- Specific business results
- Recovery of any particular amount of lost or missed revenue
A refund will not normally be provided solely because a customer did not achieve a particular financial or business outcome.
11. Product Updates
Affibyte may update or improve digital products from time to time.
Unless explicitly stated on the relevant sales page, purchasing a product does not guarantee lifetime access to all future editions, additional products, new features, or unrelated resources.
Minor updates, design changes, formatting changes, or improvements do not create a right to a refund.
12. Promotional and Discounted Purchases
Products purchased using discounts, promotional pricing, coupons, or special offers remain subject to this Refund & Cancellation Policy unless different terms are clearly stated at the time of purchase.
13. Third-Party Products
Where Affibyte links to or recommends a third-party product or service through an affiliate link, any purchase made directly from that third party is governed by the third party's own refund and cancellation policy.
Affibyte cannot issue refunds for purchases processed directly by another company or platform.
14. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time to reflect changes in our products, business practices, payment processes, or legal requirements.
The latest version will be published on this page with an updated effective date.
15. Contact Us
For refund, cancellation, payment, or digital-product-access questions, contact:
Affibyte
Email:
support@affibyte.com
Website:
https://affibyte.com
Please include the email address used for your purchase and any relevant transaction details so we can locate your order.